Virginia has more than 1,160 self-storage facilities, serving a statewide population of 8,326,000. The Virginia Self Storage Association has helped spearhead several changes to our state’s lien laws but much remains to be done.
In an effort to modernize the storage industry, the VASSA and the National Self Storage Association have identified seven primary changes that need to be made to each state’s lien laws. Of that number, Virginia has enacted two of the seven.
These modernization efforts help with today’s storage owners and operators and take into account that at one time, operators in Virginia were required to send official correspondence by certified mail, a process costing an excessive amount of both time and money. Siding with the industry, and the recognition that more modern methods are available, the Virginia General Assembly agreed that certified mail was no longer the most assured method of contact with a delinquent customer, and now allows verified mail and email notifications.
The VASSA is always vigilant in protecting the industry from unnecessary laws or regulations. If you have questions or concerns regarding the industry’s relationship with the government, please feel free to contact us.
Please reach out to us if you have an issue or want to notify us about an issue within the self storage community.
The VASSA thanks you for supporting our industry. However, the VASSA is a not-for-profit trade association and does not mediate or resolve disputes between self storage operators and tenants. For issues with your facility or unit, please review your rental agreement and contact the individual named there. Alternatively, call, email, or visit the facility in person to address and resolve the concern. VASSA does not have the power, authority, or ability to remedy any disputes between an operator and a tenant.